Privacy Policy and Data Protection

1. General Information

In this privacy policy, we explain what personal data we collect when you visit our website, how we process it, and what rights you have as a user.
Diseño Formas y Líneas S.L., owner of the KEU HOME trademark, is committed to protecting your privacy and processing your personal data in a lawful, fair, and transparent manner.

2. Data controller

Name: Diseño Formas y Líneas S.L.
Tax ID: B42614230
Address: Calle Antonio Tàpies, 29, 3rd Floor, Apartment 1, Spain
Contact email: keu@keu.es
Phone: +34 613 630 795

3. What information do we collect?

We collect personal data that you provide directly or that is generated by your browsing activity:
First and last name
Phone number / WhatsApp
Email address
Technical information (IP address, browser, operating system, etc.)

4. How do we collect your data?

Through contact forms, catalog downloads, or via the WhatsApp button.
Automatically through cookies and analytics tools (Google Analytics, Facebook Pixel, etc.)

5. Why do we use your data?

To respond to your requests for information or contact.
To manage personalized marketing campaigns.
To improve the user experience and analyze website traffic.

6. Legal basis for processing

Consent: when you submit your information via the forms or interact with the website.
Legitimate interest: to improve our services and ensure the security of the site.

7. How long do we keep your data?

Your data will be retained for as long as we have an active relationship with you or until you request that we delete it.

8. Is your information shared with third parties?

Yes, but only in the following cases:
To technology service providers (hosting, CRM, web analytics), always under a data processing agreement.
International data transfers may occur if the provider (e.g., Google, Meta) has servers outside the EEA. In that case, appropriate safeguards apply.

9. Your rights

You have the right to:
Access your personal data
Correct it if it is inaccurate
Request its deletion
Restrict its processing
Object to its processing
Request the portability of your data
Withdraw your consent at any time
You can exercise these rights by writing to keu@keu.es or to the mailing address listed above.
If you believe your data has not been processed correctly, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

10. Safety

This site uses SSL/TLS encryption to protect the transmission of personal data. You can tell this is the case in your browser when the URL starts with “https://” and a padlock icon appears.

11. Cookie Policy

This website uses first-party and third-party cookies to:
Remember your browsing preferences
Analyze website usage using Google Analytics
Personalize marketing campaigns (Facebook Pixel, etc.)
You can accept, reject, or configure cookies using the banner at the top of the page. You can also manage your settings in your browser.

12. External tools used

Google Analytics (Google LLC, U.S.): website analytics (anonymized IP)
Meta / Facebook Pixel: remarketing campaigns
WhatsApp Business: direct contact
YouTube (Google LLC): video integration
CRM or contact tools (if you use one such as HubSpot, you can add it here)

13. Links to Third-Party Websites

This site may contain links to other websites. We are not responsible for the content or privacy policies of those sites.